Port Out Request Tool Customer Center. Welcome to the Level 3 Port Out Request Tool. Our Training Tutorial is designed to help you navigate our Port Out Request Tool. Access the training tutorial. For additional information about our Port Out Request Tool, you can also download the product guide. Please Note The Port Out Request Tool described on this page is used for porting from Level 3 Communications SPIDS 8. Using the Port Out Request Tool. To access the Port Out Request Tool, click here https portout. Please register with the Level 3 Port Out Tool to process your telephone number TN port out request. The tool works with Microsoft Internet Explorer v. Other browsers may work, but they have not been fully tested for compatibility. Please note that all times in the Port Out Request Tool are GMT. While the times are represented as GMT, Level 3 will follow the timing intervals set by the FCC based on TN Time Zone, not based on GMT. Hours of Operations. You can initiate a TN port out request via the Level 3 Port Out Request Tool 2. Our support staff is available to assist you via email  Monday through Friday, from 7 a. Recording The Beatles Rapidshare Movies. MT excluding the following holidays New Years Day Offices Closed. Martin Luther King Day. Offices Open Presidents Day. Learn why customer experience management CEM is growing. Read about technologies, strategies and customer experience management best practices that businesses are. Our customers inspire us. From codevelopment initiatives to customer communities, collaboration motivates us to challenge the status quo and improve everyday work. Read detailed reviews about Construction Management Software Prepared by experts Select the best B2B solution for your business. Experians debt management and collections systems can help you streamline the debt recovery process and improve profitability. NPS is a loyalty metric that correlates well with perception of usability, is easy to understand and administer, but has limitations for understanding and evaluating. Free Customer Relations Management ToolOffices Closed. Memorial Day. Offices Closed. Fourth of July. Offices Closed. Labor Day. Offices Closed. Columbus Day. Offices Open Veterans Day. Offices Open Day before Thanksgiving. Offices Open Thanksgiving Day. Offices Closed. Day after Thanksgiving. Offices Closed. Porting Request Types Simple, Complex and Projects. A Simple porting request is defined as a single TN on a single account. Simple requests are processed within 4 hours of the request and can be ported within 1 business day. A non simple or complex porting request is defined as any request involving more than one TN. Non simplecomplex requests will be processed within 2. CSRs. Please remember that not all TNs have a Customer Service Record CSR. We will use our best efforts to provide CSR information for requests when available. Requesting a Port out from Level 3 Local Service RequestsFor simple ports, Level 3 does not require that you provide a copy of a recent Letter of Authorization LOA signed by the customer of record however, we reserve the right to request one at any time. It is the requesting providers responsibility to have a valid authorization on file. The Local Service Provider LSP should have a copy of the End User LOA on file. Drivers Support With Active Optimization. We do require an LOA for any requests related to Managed Modem or dial up Internet service. To process a request for TN port out, the TN must be a valid Level 3 telephone number on the Level 3 Network. The following Service Provider IDs SPIDs are owned by Level 3 and you may submit your request for any TN associated with these SPIDs 8. If you are trying to port out against other SPIDs please contact the appropriate service provider for those requests. Level 3 is only able to process port out requests against Level 3 inventory. To process your request, we require that the customer information submitted on the Local Service Request LSR match our records. In addition, we require a 2. FOC date to ensure continuity of service. FOC dates are valid for five CALENDAR days including FOC date. Level 3 does not provide concurrence the Carrier Provider is expected to build NPAC subscriptions in enough time for auto concurrence. A subscription in NPAC cannot be created prior to receiving FOC. The following fields are required on the LSR. Level 3 LNP Project Port Out Business Rules. Project Porting 2. TNs port migration Ports of less than 2. TNs where End User EU info is different for each TN Porting intervals are approximate and include mandatory scrub 2. Negotiated Please email L3. POProjectsLevel. SLA for large project ports Bulk port request template must be used Template can be obtained by e mailing L3. POProjectsLevel. All attempts will be made to provide FOC 3 business days prior to CRD Templates and Project status requests must be submitted to L3. POProjectsLevel. Project requests will be responded to within 1. Status Updates. You can check the status of your LSR via the Level 3 Port Out Request Tool. Same Day Sup or Cancel Requests. If you are trying to sup or cancel an LSR on the day of FOC or after FOC, you must send an email with your PON and LSRID L3. POEscalationsLevel. Please put same day cancel or sup in the subject line. We will respond within 4 business hours. Please make sure accurate email addresses are supplied within the LSR request for both the primary and secondary contact, if one is selected. Torrent Sous Le Soleil Saison 2 Outlander here. Concurrence Requests. Level 3 does not provide concurrence except for out of service conditions for first responders. Level 3 has set our medium timers for all simple ports and expects the gaining carrier to do the same. If you have a first responder who is out of service and you need concurrence, please email your request to L3. ConcurrenceLevel. Requests will be responded to within 4 business hours. For non simple ports, the 1. Snapbacks Level 3 does not accept a snapback requests due to real time provisioning constraints. If customers wish to disallow a prior port request and return the TN to Level 3, customers must accomplish this through Level 3s winback process. Level 3 will use its best efforts to work around this rule for first responders who are out of service, where possible. However, system limitations may prevent acceptance of snapbacks, even in these situations Escalations. The following list can be used for escalations should you run into an issue. The escalation path must be followed in sequential order. Please do not skip a level of escalation you will be auto routed to the appropriate level should you escalate out of process. We will respond to all escalations within 4 business hours if the escalation is received between 7 a. Mountain Time.  Escalations received after 3 p. Mountain may not be responded to until the next business day.